Contact US Birth Certificates
Have a question about your order or our services?
We have a dedicated team of customer service agents ready to help!
Are you having trouble placing an order, completing your application, or managing an existing order? Use the form below and our experts will get back to you with a solution within 24 hours.
If you have already placed an order, include your order reference number so our team can locate your application more quickly.
Prefer to contact us by phone or email?
Give us a call or send an email, and we’ll clear up any doubts you have concerning your application with US Birth Certificates.
Contact hours: Mon - Fri 8am - 6pm PT
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info@usbirthcertificates.com -
Bluhorizon Ventures LLC
1000 Brickell Ave Ste 715 Miami, FL 33131
Frequently Asked Questions
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If you've already placed an order, include your order reference number when contacting us. Our support team will review your request and provide an update as quickly as possible.
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Contact us as soon as you notice the error. If your application has not yet been processed, we'll let you know whether the information can still be updated.
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We aim to respond to all enquiries within 24 hours during our customer support hours (Monday to Friday, 8 am–6 pm PT).
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Processing and delivery times vary by state and the service selected. If your estimated processing time has passed, contact us with your order reference so we can investigate.
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Yes. If you have questions about eligibility, the application process, required documents, or our services, our customer support team will be happy to help before you place your order.
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Yes. If your enquiry relates to a refund, select ‘Refund Request’ and include your order reference number. This way, our team can review your request in accordance with our Refund Policy.
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To benefit from our stress-free birth certificate application process, we charge different fees for both standard and premium services, which you can read about here, that can be paid by debit or credit card.
In addition to this, each state has its own application requirements and fees that also must be followed.